Taking the hassle out of travel
National Express East Coast wants to make traveling with us simple and hassle-free. We also want you to be able to get up to the minute travel information on the go.
Touch and go
You can purchase tickets for the day you travel from the quick and easy self-service Fastticket machines, available at all major stations. The machines accept American Express, Delta, JCB, Mastercard, Switch and Visa, as well as all National Railcards.
You can also use Fastticket machines to collect any pre-booked tickets ordered in advance either online or over the phone. All you need is the credit card you booked with.
Travel to the heart of London
National Express East Coast services take you to the heart of London. King's Cross station, our London terminal, is in Zone 1 and sits on the Northern, Victoria, Piccadilly, Hammersmith & City, Circle and Metropolitan tube lines, so you can then travel easily to other parts of the capital.
Fewer Delays
National Express East Coast is aiming to improve the already excellent punctuality times of East Coast further and working with Network Rail and the Office of Rail Regulation aims to achieve a step change in performance improvement, the benefits of which will start to be seen quickly and with the aim of increasing to more than 9 out of 10 trains on time.
From December 2010 faster journey times are planned. With London to Leeds in 2 hours and London to York in 1 hour 45 minutes. National Express East Coast are also planning to reduce average journey times between London and Edinburgh with several trains in each direction taking less than 4 hours 20 minutes.